HP ePrint does Not Print- How to fix it?

HP ePrint gives you the access to print from any location provided you have a stable internet access. This ePrinting feature has made printing easy and convenient. Just by sending an email using your HP printer email address on configured 123 HP setup, you can print as many copies as you want.

HP ePrint

However, at times, users fail to print via HP ePrint due to several reasons. One of the reasons could be the incorrect printer status of network connection. Even if you are not certain about the cause of the issues, you can check to fix the problem by fixing the status. On the other hand, if the problem is with your HP printer driver, you can fix it by installing the driver from 123.hp.com/setup and proceed further with the printer status.

If you are not receiving ePrint jobs, there must be some problem with the Internet connection, to fix it, follow the procedure below.

Check printer status

  1. Turn off the printer completely and turn on to eradicate any existing issue
  2. Command a print task via the same local network connection to see if the issue is fixed
  • If the error is not related with the network connection, go to 123.hp.com to get assistance
  • If you see an error message that says ‘printer not found’ on your HP printer’s display, then the issue is related with the network, in such a case, follow the steps below
  1. Make sure that the web services are enabled on the printer as mentioned below-
  • For touchscreen or LCD display printers: tap on the HP ePrint icon, then tap Settings, and allow Web settings. You can also navigate to the Web Services menu below Network Setup or Wireless Settings
  • Printers with simple or non-sensitive display: Check for the network configuration and print self-test page to determine the printer IP address. Once you find out the address, enter it in a web browser search bar to open the embed Web Server. Click ‘Web Services’ tab to activate/ turn on the setting
  1. Command an ePrint job and check if the problem is fixed

If the problem persists, go to www.123.hp.com/setup to get guidance by the experts and get assured solution.

Printing with HP ePrint: Settings you need to do

HP ePrint is a reliable cloud-based service that enables you to print from any corner of the world provided you have an active Internet connectivity. The only thing you need to do is to email the document or photo (or printable any media file you want to print) directly to the printer.

To email the file in order to take out the prints, you need to have the email address of your HP ePrint. Proceed to know to get the email address.

To print with HP ePrint, only have to make two easy steps:

  1. Get the printer email address
  2. Print with ePrint

Now, to get the prtiner’s email address could be a complex step for users to make. In order to know what steps you need to take, follow the instructions below.

Please note that your HP printer should be connected to the web. In case not, then connect your printer to the web, and then get the printer email address. The steps are applicable on printers with a touchscreen or text-based display.

How do you HP printer email address?

  1. Switch on the printer and insert plain paper in the paper tray
  • Make sure ink or toner cartridges are installed and functions properly
  1. Turn on these Web settings:
  • Touchscreen displays: Press the HP ePrint button or icon Tap Setup on the display of the printer. Continue to execute the on-screen prompts to turn on Web Services
  • Text-based displays: Navigate to Web Services Setup on printer screen. Go to Network Setup or Wireless Settings, and then execute the on-screen prompts to turn on Web Services
  • In case of failure, contact HP Printer Support
  1. In case you find the Web Services are already enabled, tap Print or Print Info to get the email address
  • The printer email address appears on the control panel along with an info page and prints with the printer email address
  1. Look for the HP ePrint email address that appears on the screen and save it
  2. If the printer email address does not appear, wait a few hours and then retry printing the info page or call on HP Printer Support Number

If you fail to complete the process or do not find the printer email address, it is suggested to go for HP Support to get assured fix.